Privacy Policy


In compliance with Law 34/2002 on Society and Electronic Commerce Services Information (LSSICE), the following legal aspects of the Web are reported:

Web: and subdomains (onwards, Web)


Registered office: Calle Gabriel García Márquez 4 ground floor, 28232 Las Rozas (Madrid-Spain)


Phone: 91.640.02.46


Within the framework of compliance with current legislation, as set out in Organic Law 15/1999 of 13rd of December on the Protection of Personal Data (LOPD), the purpose of this is to guarantee and protect, with regard to the treatment of Personal data, especially freedoms and rights of individuals, and focus on their honor and personal privacy, DCH EUROPE informs users that:

  • Any personal information provided by User through electronic mail, electronic forms or any other form will become part of the owned files by DCH EUROPE and are duly registered with the Spanish Data Protection Agency. The refusal to provide the data that is qualified as obligatory by means of the asterisks symbol (*) in the collection forms, if it exists, or express or unequivocal acceptance of this privacy policy, will imply the impossibility of providing the requested service to User.
  • Purposes of treatments are directed to answers sending to the queries or communications made by User, to create a Registered User account that allows access to the Private Area, to the provision of the services that User could request, to the management of basic administrative tasks, as well as to communicate, either by e-mail or by any other means, news, products and services related to DCH EUROPE or with third collaborating entities that may be of interest.
  • DCH EUROPE compromises to handle User data confidentially and will only be assigned to third parties (the third party being understood as “The collaborating entities of DCH EUROPE that provide specific services to its members and partners”) to make sure a good work to services which are requested by User. Otherwise, it will request the previous consent to User.
  • User will respond in any case to the veracity of the information provided, and DCH EUROPE reserves the right to exclude from the requested services any User that has provided wrong information, without prejudice to other actions that proceed in Law. At the same time, the Registered User will be responsible for guarding the password of access to his personal account, taking the relevant measures as that it is not known by unauthorized third parties.
  • DCH EUROPE declares that it has adopted the measures within its reach to prevent loss, misuse, alteration, unauthorized access and theft of data that User provides, according to the applicable security level, in its facilities, systems and Files, in accordance with Title VIII from LOPD development regulation (Royal Decree 1720/2007, 21st of December). However, user should be aware that at present the security measures on the Internet are not impregnable.
  • User may exercise the rights recognized from LOPD, access, rectification, cancellation and opposition by written request addressed to DCH EUROPE, to the address located in Las Rozas (Madrid), Calle Gabriel García Márquez 4 ground floor (postcode 28232) or through the email, indicating the right to exercise and providing document proving his identity.



DCH EUROPE can collect information about the search habits of website users through cookies or log files. Cookies are not used to collect personal information. They will only be installed if user stays and continues browsing our website, understanding that user consents to its use and installation. Here, we provide detailed information on what are the “cookies”, what types of applications on this website, how to disable it in the browser and how to specifically block the installation of third-party Cookies.

What are cookies?

Cookies are small text files generated by websites that user visits, which contain the session data that may be useful later in websites. Data allows website to maintain its information between them, and also to analyze how to interact with site.

Cookies are secure and can only be stored in the information that has been put on your site by the browser, the information that user has entered in the browser or that is included in the request of the website. You cannot run the code and cannot be used to access user’s computer.

Cookies are essential to internet operation, providing a lot of advantages in interactive services provision, facilitating navigation and usability of the websites. Cookies cannot damage computers and they are enabled to help identify and resolve errors.

Types of cookies

There are more information to help you understand better the different types of cookies that can be used:

Session cookies: These are temporary cookies that remain in the browser’s cookie file until the website is abandoned, so it is not registered on the user’s hard disk. Information obtained through these cookies serves to analyze the patterns of traffic on web. In the long run, this offers a better experience to improve the content and facilitate its use.

Permanent cookies: they are stored on the hard disk and website every time when a new visit is made. Despite its name, a permanent cookie has a certain expiration date. The cookie will stop working after the date. It is generally used to facilitate the different services offered by websites.

Below, we publish a list of the main cookies used in our websites, distinguishing:

Cookies are strictly necessary as, for example, they serve for a correct navigation or cookies that serve to ensure that the content of the website is loaded effectively.

Third-part cookies, such as those by social networks, or by external content complements.

Analytical cookies with purposes of periodic maintenance and, in order to guarantee the best possible service to user, with which websites collect the statistical data from activity.

Relationship and description of ‘cookies’

The table below shows in a schematic form the cookies described above and used on our website:

Source Name Duration Purpose More information


DCH EUROPE [hash] Session Cookie strictly necessary to identify the user session
Google Analytics _ga



2 years


Analytics cookies generated by Google Analytics. It is used to distinguish users and display their advertising on other pages in Google network.


Google Analytics Cookie Usage on Websites
Twitter guest_id



1 year and 6 months

2 years

1 year

It allows the use of Twitter features at website, such as the ‘Tweet’ button as well as save the user’s session or language of preference.


Twitter privacy policy
Google NID




6 months

2 years

1 month

Collects information on user preferences to optimize services provided by Google.


Google Privacy Policy


Cookie management: Supplementary guarantees.

All Internet browsers allow cookie behavior or disable cookies within settings or browser options. Steps to do this are different to each browser, and you can find instructions in the help menu on each browser.

Many browsers allow you to activate a private mode in which cookies are always deleted after the visit. Depending on each browser this private mode, may have different names. Below you can find a list of the most common browsers with a link to cookies configuration and different names of this “private kind”:

Google Chrome


Internet Explorer


Safari to iOS (iPhone and iPad)

Chrome to Android